SHIPPING & DELIVERY

SHOPPING ONLINE

Thank you for shopping with K’s Shoes. All prices on the K’s Shoes website are in New Zealand dollars and include GST. 

STOCK AVAILABILITY

While we endeavour to keep our stock levels accurate at all times, all orders are subject to availability and on occasion, the stock level showing on the website may be incorrect. If an item is purchased and is not available at the time of dispatch, your order will be refunded.

DOMESTIC ORDERS

We will dispatch all orders within two business days from the date of purchase and orders will be delivered within 2 – 6 business days after our confirmation email. Shipping Rate: $9.99 (NZD). We do not provide combined shipping.

New Zealand Nationwide Delivery: 2 – 6 Business Days – $9.99 (NZD)

All orders will be delivered using NZ Post, Courier Post, or Aramex. Once your order has been shipped, we will send you a confirmation email that includes the Track & Trace reference number for your package and you will be able to track the delivery of your package by clicking on the tracking number in the email.

*Please note: We do not ship on weekends or public holidays.

CLICK & COLLECT

We offer free Click & Collect at our store. Once your order has been confirmed, you will receive an email notification when your parcel is ready for pick up. Please present your order confirmation email and ID upon collection. A second email confirmation will be sent once you have collected your order.

INTERNATIONAL ORDERS (AU)

All orders will be delivered using NZ Post and delivered within 7 – 15 business days after our confirmation email. Shipping Rate: $25.00 (NZD). We do not provide combined shipping. 

Australia Nationwide Delivery: 7 – 15 Business Days – $25.00 (NZD)

You are responsible for any additional customs taxes/fees that may occur when your order enters an international country. 

For other international deliveries – please get in touch with us here

NEED MORE INFORMATION?

If you have any questions regarding your parcel shipping time or if your order does not arrive within this timeframe, please contact us using the contact page on our site or by email to info@ksshoes.co.nz.

For us to help you quickly, please include your order number.

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